XOi's Brand Mission

The Who, What, and Why of XOi.

a person cutting a dog's head
a person holding a tablet
a silver rectangular object with a screen

Brand Purpose

Why we exist. 

To help overcome the biggest issues threatening the livelihoods and well-being of the hard-working people in the trades, ensuring our communities are served well into the future.

Brand Promise

WHAT is our future-focused goal?

To serve technicians with technology that meets them where they are, while simultaneously connecting and advancing the field service industry as a whole.

Brand Positioning

WHO are we? What is our brand's unique value?

XOi arms field service professionals with a digital tool that connects them to the equipment they service, opening up a gateway to deeper understand the true value of the work tradespeople are doing in the field, and better plan and prepare the business for today and the future.

XOi's Mission Statement

XOi is empowering predictable outcomes by connecting people to equipment, revealing transparent decisions, and making efficient uptime the industry standard.

The XOi Brand Essence

The XOi brand identity through the lens of our customers. 

Image Map
1

Personality

Personality

Future-focused, down to earth, passionate, energetic
2

Source of authority

Source of authority

Our founder’s background in blue collar work, our employees that have worked in the trades, our boots-on-the-ground relationships with our customers
3

Attributes

Attributes

Easy-to-use app, accessible on equipment a tech already has
4

Benefits

Benefits

Our customers introduce repeatable, scalable process to their business. Turn all their techs into their best techs.
5

How it makes the customer feel

How it makes the customer feel

Secure to go into the next decade of their business with a tool that is completely accessible to blue collar workers, and simultaneously is improving the financial stability of the company.
6

What it says about the customer

What it says about the customer

They are future-proofing their business and putting technicians first.

7

XOi arms field service professionals with a digital tool that connects them to the equipment they service, opening up a gateway to deeper understand the true value of the work tradespeople are doing in the field, and better plan and prepare the business for today and the future.